VMware Converter Giving Error "A general system error occurred: SSL Exception: error:14077102:SSL routines:SSL23_GET_SERVER_HELLO:unsupported protocol"

Symptom:

During VMware Physical to Virtual Conversion Process, VMware converter giving error related to SSL and not proceeding the conversion process.

Error:  "VMware Converter Giving Error "A general system error occurred: SSL Exception: error:14077102:SSL routines:SSL23_GET_SERVER_HELLO:unsupported protocol"

Reason

VMware vCenter Converter Standalone 5.x and 6.x by default the converter worker encrypts the data stream using SSL. Encrypting the traffic increases security, but it can decrease performance. Some times process will not continue unless manually disable the SSL Encryption.

Solution:

Step 1: Disable SSL:

a) Open the file "converter-worker.xml" from path "C:\programdata\VMware\VMware vCenter Converter Standalone" in notepad.

b) Locate the line <useSsl></useSsl>. It is located inside the <nfc> tag and has a value of "true".

c) Change the value to "false"

Step 2: Enable TLS1.0

a) Open the below 3 files  from path "C:\programdata\VMware\VMware vCenter Converter Standalone" in notepad.

converter-agent.xml 

converter-server.xml 

converter-worker.xml

b) Find the value "123422720" in file and replace it with "56313856".

c) Do same on file 

converter-client.xml

located at path C:\Program Files (x86)\VMware\"VMware vCenter Converter Standalone".

d) Open "Services",  restart all services related to "VMware Converter"

e) retry VMware Conversion process.